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Junior Solutions Engineer (m/f/d) - Remote

Permanent employee, Full-time · Remote

These missions are waiting for you
  • You are in the middle of the action at the interface between our customers, the product development and the sales department
  • Together with our account managers, you will be responsible for the technical implementation of pilot projects and technical onboarding with customers
  • You will take over the support during our customers' operating hours and help with all inquiries regarding our product "Smartlane Transport Intelligence" in an open and empathetic way.
  • You independently implement sophisticated features for the processes in the operational customer process
  • You analyze systematic improvement potentials by maintaining our support tracking system
Your profile
  • Basic knowledge in programming or scripting (Python, Docker, git and Jira are no foreign words for you)
  • A confident approach to analyzing data sets (analysis tools and advanced Excel skills)
  • A willingness to develop yourself intensively in the field of software engineering and data analysis
  • You quickly recognize the needs of our customers and thus proactively contribute to the improvement of our software and our processes
  • The fast, empathetic and helpful implementation of customer requirements and the support and satisfaction of customers are your top priority
  • First experiences in customer support and optionally in the area of logistics
  • A self-reliant way of working but also the motivation to find efficient and pragmatic solutions hand-in-hand in a team
  • Very good German and business fluent English skills
Why us?
  • The opportunity to start at Smartlane at a very exciting time and to actively participate in our common success story
  • Highly dynamic way of working in a great team with flexible working hours and great flexibility in the design of the home office share
  • A generous budget within the scope of further education for seminars, webinars, trainings, external further education programs etc.
  • State-of-the-art technical equipment: MacBook or Lenovo notebook, smartphone (iPhone or Samsung) and the latest software
  • A spacious office in Laim/Schwanthalerhöhe with modern workspace and startup flair
  • We sponsor your training with a free membership in the UrbanSportsClub
Interested?
Then simply send us your application using the online form.
If you have any questions, our HR Manager Sabrina Scharl will be happy to help at 
jobs@smartlane.de.
We are looking forward to meet you!
About us
We are a tech startup from Munich in the B2B SaaS area. We develop and implement cloud software solutions for automatic optimization in transport logistics. Smartlane takes freight forwarders and logistics service providers to a new digital level. Our AI-based transport optimization automates complex planning processes and, in addition to considerable savings potential, also enables new types of strategic insights into operational transport processes. Our vision is to become a world-leading software provider in this field!
Your application!
We appreciate your interest in Smartlane GmbH. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at jobs@smartlane.de.

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